At Green Glow, we strive to provide our customers with the highest quality herbal products. Please read our refund and return policy carefully before making a purchase.

Returns

• We accept returns only if the parcel has not been opened or tampered with.

• Once the seal of the product is broken or the parcel has been opened, we cannot accept returns due to hygiene and safety reasons.

• To request a return, you must contact us within 48 hours of delivery.

Refunds

• If your return request is approved, we will process a refund after deducting 10% of the order value as courier and handling charges.

• Refunds will be made to the original payment method within 7–10 working days after receiving and verifying the returned parcel.

• Please note that shipping charges are non-refundable.

Damaged or Wrong Items

• In the rare case that you receive a damaged, defective, or incorrect item, please contact us immediately with proof (photo/video), and we will arrange a replacement at no additional cost.

Contact Us

For all return or refund-related inquiries, please contact our support team at:
📧 hello@greenglowco.com
📞 +92 307 4666313